Retain your students
A satisfied student becomes an ambassador. Retention plays out through the administrative experience: how fast requests are answered, how simple it is to access information, and how modern the digital services feel.
What this challenge costs you
The result: frustrated students who talk about the institution… negatively.
- Queues and counters for the smallest task.
- Requests left unanswered for days.
- Complicated access to grades, documents and information.
- An experience out of step with everyday digital habits.
How DSM answers, concretely
Portal & mobile app
The whole of academic life in your pocket: enrolments, timetable, grades, payments and documents, self-service.
Built-in messaging
A direct channel with the registrar and teachers, replacing hallways and untraceable WhatsApp groups.
Notifications
Alerts on grades, deadlines and announcements: the student is always informed at the right time.
Self-service documents
Certificates and transcripts downloadable on demand, without going to the counter.
Fast responses
Requests are tracked and routed to the right department — nothing gets lost.
Journey tracking
Students see their progress, results and journey from end to end.
Concretely, you gain…
- Autonomous, satisfied students.
- Registrar teams relieved of repetitive requests.
- A reputation that fuels recruitment.
- An experience on par with everyday platforms.
Explore the modules that answer this challenge
Ready to transform your institution?
See how DSM becomes the operating system of your university, grande école or training center.